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TOPIC: Stars show but voting does not work
#1015
ptreese84
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Re:Stars show but voting does not work 2 Years, 3 Months ago Karma: 0
i have checked my site and i dont have any javascript errors that are reporting. but i am also have the same problems. Graphics show, but when clicked nothing happends. My template makes no references to the mootools. I would really like this to work as it is a excellent plugin.
 
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#1041
sslider999
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Re:Stars show but voting does not work 2 Years ago Karma: 0
Hello,

I have the same problem, when i installed it worked abut after some time stopped working.
I have VOTItaly v1.2.
I uninstalled and installed again but still not working.
Here is an example: Link
Any help is appreciated.

Thanks
 
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Last Edit: 2010/01/11 12:19 By sslider999.
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#1052
vtportals
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Re:Stars show but voting does not work 1 Year, 10 Months ago Karma: 0
I am now having the same problem, and it is both disappointing and frustrating. The plugin was terrific, and was working just fine for months, at bergennow.com but not anymore. In terms of usage, we have one section with ratings of local politicians that had hundreds and hundreds of votes cast. Then, the plugin just stopped working! The template was not changed, and it is a template for Joomla 1.5. We running Joomla 1.5.14. I've tried uninstalling and reinstalling the plugin, to no avail. As I said, it was working just fine one moment, and then just not responding at all. We would like to continue to use this plugin - we think it's great - so if anyone can help, it would be very much appreciated!
 
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Last Edit: 2010/04/14 06:04 By vtportals.
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#1053
vtportals
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Re:Stars show but voting does not work 1 Year, 10 Months ago Karma: 0
Just tried switching to the "beez" template and the same problem persists, in both IE and Firefox.
 
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#1054
silzenna
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Re:Stars show but voting does not work 1 Year, 10 Months ago Karma: 7
Hi, you probably have a javascript error or a javascript conflict in your site. Did you installed new modules or plugins?

One of the best feature of the plugin is the Ajax submission, to implement it we developed a javascript script. When any errors are launched in your site the plugin stop to work (but this is not a plugin implementation problem...)
 
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#1055
vtportals
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Re:Stars show but voting does not work 1 Year, 10 Months ago Karma: 0
Hi, and thanks for your quick response! Yes, I read in previous posts here that the problem might be a javascript error. So I tried not publishing modules on a page and then tried VOTItaly again - but I got the same result. How can I find out what could be causing a conflict? And if there is a conflict, does that mean that I can no longer use VOTItaly? Thanks!
 
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#1056
vtportals
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Re:Stars show but voting does not work 1 Year, 10 Months ago Karma: 0
PROBLEM FOUND: I disabled the ObjectClarity Kunena Discussbot plugin, and VOTItaly began working again! So, now what can we do? We need that Discussbot plugin, because that is how site members comment on content articles which then automatically populates the Kunena Forum. Thanks!!
 
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#1057
silzenna
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Re:Stars show but voting does not work 1 Year, 10 Months ago Karma: 7
You should check if the problem is a javascript conflict or a javascript error.
In the first case you should edit the plugin code in the latter case just ask the plugin developer to solve the error.
 
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#1058
vtportals
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Re:Stars show but voting does not work 1 Year, 10 Months ago Karma: 0
Thank you again for your help. I posted a support request in the developer's forum.

I checked the error console in Firefox, and see the following regarding VOTItaly:

Error: el.getElement is not a function
Source File: bergennow.com/plugins/content/ji_votitaly/js/votitalyplugin.js
Line: 56

Does that help narrow down what might be going on? Thanks!!
 
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#1059
silzenna
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Re:Stars show but voting does not work 1 Year, 10 Months ago Karma: 7
Can you give me a link to the page in which you are encountering your problem?
 
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Last Edit: 2010/04/14 17:05 By silzenna.
 
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